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Frequently Asked Questions

Find out the answers to your questions.

General Questions

We are open Monday through Friday from 6:30am to 6pm to accommodate the wide range of parents’ needs. We offer full-time care for infants, toddlers and preschools.

Due to the state ratio requirements, we can’t allow any child into the program before 6:30am. All children must be picked up and have exited the building by 6pm to avoid late charges. If you have an emergency and expect to be late, please call your closet emergency contact and call us to let us know who will be picking up your child.

Yes! We understand parents’ have different schedules. Parents may choose to attend our programs any number of days in the week, depending on the programs’ availability.

Sunny Grove provides a safe, nurturing and educational environment for children 6 weeks to 6 years of age.

We observe New Year’ Eve, New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor’s Day, Thanksgiving, The day after Thanksgiving, Christmas’ Eve, Christmas’ Day.

We have two professional development days, which allow us to give teachers continuous training. One is usually in March and the other one is in October. We will notify the parents at the beginning of the school year.

 

At Sunny Grove, we are happy to offer healthy and nutritious lunch and snacks for all the children. We are equipped with a kitchen and a staff dedicated to prepare meals for the children. Weekly menus are posted on our website. The expenses of snacks and meals are included in the tuition.

If the child has any dietary restrictions, it is very important that you let us know. We can discuss how we can accommodate the child’s need. 

Infant care information

Yes! The expenses of diapers are included in the tuition.

Yes! Nothing can replace the mother-baby bonding. We can work together to find out a time that is convenient to the mother and the teachers for you to feed your baby.

Yes please. For the health and the safety of the child, the breast milk and/or infant formula will be prepared by the parents. The infant formula should be prepared in advance daily and brought to the classroom in the liquid form. Both the breast milk and the infant formula should be portioned and labeled in separate bottles. We will store the breast milk and the infant formula in the fridge. When it is the time to feed the baby, we will warm it before the milk is served. 

We will feed the babies according to the schedules provided by the parents. We will ask the feeding schedule during the registration.

During your registration process, we do an interview with you to learn the techniques you use at home to soothe your child. Whenever possible, we use the same techniques that work for your child at home. Our teachers are experienced to comfort the baby in a loving way.

Child's comfort and safety

Yes, the child can bring his/her favorite blanket or stuffed animal to school. However their favorite toys should be left at home to prevent damage or loss of the item. We offer special events where children can share items with their classmates.

Yes! All children have their own cubby for their items located in each of the classrooms. We ask the parents to label all the child’s items to avoid loss.

We will interview the parents to understand the child’s habit and personality during the registration. We encourage the child to visit the school with the parents prior to the starting day. The child may bring a familiar blanket, stuffed animal, family photos to the classroom. Our teachers will help the children to develop a routine, so the child may have expectation. Most importantly, our teachers will comfort the child, help him/her socialize with peers and fit it the daily routine with lots of love and patience.

Every child adjusts to the school differently. It would be helpful if the parents prepare the child prior to the attendance. Some suggestions include reading a related book, talking to the child about going to a school, and developing a morning routine.

Yes! A member of our care team will be supervising your child at all times – even during quiet or nap time. Sunny Grove also adheres to Infant Safe Sleep guidelines and has implemented other policies for older children to have the safest possible environment while in our care.

we take the safety of your children seriously. We are committed to providing care in an environment with the latest technology, safety policies, and procedures implemented to insure your child’s health and well-being. Please read our safety procedures here.

Health Information

We want all the children to be healthy while at Sunny Grove. To ensure he/she stays healthy, we require that children do not attend school until they are fever-free or symptom-free for 24 hours. This helps keep your child and their classmates healthy.

If the child shows fever or concerning symptoms, we will notify the parents immediately. In critical situations, we will also contact the child’s medical program. We ask the parents to pick up the child as soon as possible.

 Our facility is cleaned everday using a safe disenfactant, including all toys and equipment, classrooms, bathrooms, and offices.

We are regulated by the childcare licensing agency, as well as the state and county policies. At this point, preschoolers and younger children are not required to wear a mask. If you choose for your child to wear a mask, please let us know. We will try our best to assist your child in following your directive.

Tuition and Payment

The tuition varies according to the programs and the number of days the child is attending. We encourage all the prospective parents to tour our facility and further discuss the rates. Please feel free to schedule a tour for a time more convenient to you.  

Yes! If you currently have one child attending our preschool, we are pleased to offer 10% of the discount on the tuitions for all the other siblings.

Yes! We work with many programs to provide financial assistance of the tuition. Please read more of the assistance here.

We accept most major credit cards and debit card for payments. You may set up the automatic payment through our communication software. We also accept checks. Unfortunately, we don’t accept cash for payment.

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